Enhancing the Digital Guest Experience

Mobile App for Novum Hospitality

Novum Hospitality, one of Germany’s largest privately owned hotel groups, wanted to create a seamless mobile experience that strengthens guest engagement, loyalty, and direct bookings. With a diverse portfolio that includes the niu, Select Hotels, Yggotel, Novum Hotels, and acora Living the City, the group needed an intuitive, brand-aligned app that simplifies the guest journey while driving digital transformation.

A Fully Integrated Guest Experience
We developed the Novum App for iOS and Android, offering guests a frictionless booking journey, real-time loyalty benefits, and personalized communication—all in one place.

Effortless Booking & Reservations: Browse hotels, check availability, and book directly within the app.
Loyalty Program Integration: N-Members receive exclusive discounts, digital membership cards, and tier-based rewards at their fingertips.
Personalized Engagement: Stay reminders, exclusive offers, and push notifications keep guests informed and connected.

Design & Development

The app features a sleek, modern UI that aligns perfectly with Novum Hospitality’s brand identity. With an intuitive interface and seamless navigation, it enhances guest interactions while maintaining a consistent experience across devices.

By combining cutting-edge functionality with a user-friendly design, the Novum App strengthens guest relationships and drives direct engagement, ensuring loyal customers return again and again.

Intro Screen

Hotel Details

Room View

Map View

Packages

N-Members: A Smarter Way to Stay Loyal

The Novum App fully integrates with Novum Hospitality’s N-Members loyalty program, providing guests with a seamless rewards experience. Members can easily:

Access their digital membership cards anytime.
Redeem tier-based benefits and exclusive discounts directly within the app.
Receive personalized offers and flexible booking options, ensuring a tailored, high-value experience.

Ready to Redefine Your Guest Journey?

We create bespoke digital solutions that enhance guest experiences and drive brand loyalty. Whether it's a custom mobile app, loyalty program, or digital platform, let's build something exceptional together.

Get in Touch to discuss your next project.