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custom hotel booking engine

Maximize direct bookings with a custom workmatrix booking engine.

Unlock your hotel's full potential with a custom-built booking engine designed for maximum conversion. With over 20 years' experience, we create bespoke hotel booking engines that integrate seamlessly with your CRS or PMS, providing a smooth, branded experience for your guests. Whether you're an individual hotel or a hotel group, our bespoke solutions are designed to increase direct bookings, improve guest satisfaction and drive direct revenue.

custom hotel booking engines

Benefits of a custom booking engine

From a streamlined, intuitive experience for guests to innovative features, our custom booking engines help you grow revenue while delivering a positive, branded experience from the first click.

Maximize direct booking revenue

Tailored for high conversions, reducing OTA reliance and boosting your revenue.

Create a unique, branded experience

Stand out with a custom booking journey that reflects your hotel’s unique brand.

Ensure scalability and future-proofing

Flexible booking engine that scales with your growth, adapting to new markets and trends.

Streamline operations and improve efficiency

Seamless integration with existing PMS and CRS systems, enhancing efficiency and guest satisfaction.

Seamless Website Integration

frictionless bookings

Seamless Website Integration

Our custom booking engines seamlessly integrate with your hotel’s website, providing a frictionless, user-friendly booking experience. Guests can effortlessly navigate through rooms and offers, finding exactly what they need to complete their reservations with ease. The engine aligns with your brand's visual identity, enhancing guest satisfaction, reducing drop-offs, and helping turn visitors into loyal guests.

Engineered to boost your direct booking strategy.

Das System ermöglicht einen nahtlosen und intuitiven Buchungsprozess.

Streamlined booking flow that mirrors your hotel’s unique identity.

Maximize booking opportunities

No more lost direct bookings

Never miss a direct booking with our advanced availability and recovery tools. When rooms or dates are unavailable, alternative options, including other properties, are automatically suggested to retain guests and increase bookings. Our Limbo Booking feature recovers abandoned shopping carts so you can complete the sale. 

Availability Assistance

Limbo Bookings: Recovers lost bookings.

Limbo Booking Backend
Add-ons & Services

Enhance guest experience

Maximize Revenue with Real-Time Packages and Pricing

By integrating dynamic packages and real-time pricing directly from your CRS or PMS, we eliminate the need for separate management systems. Easily manage promo codes, member rates, corporate rates and personalised add-ons while delivering a seamless, customised experience for your guests.

Real-time packages and pricing directly from your CRS or PMS.

Support for promo codes, and corporate rates.

Simplified operations.

Real results from our custom booking engines

Discover how our custom booking engines have transformed the direct booking strategies of hotels just like yours. From boosting revenue to enhancing guest satisfaction, these success stories showcase the tangible benefits of a tailored solution. See the impact our technology has had on properties of all sizes and learn how it can work for you.

Ruby Hotels

Crafting a Seamless Digital Journey for Lean Luxury

We have partnered with Ruby Hotels since the opening of their first property, developing a bespoke booking engine that’s an integral part of their complete digital customer journey. The engine seamlessly integrates with Adyen and Shiji PMS, supporting group bookings, rooming lists, member rates, a dedicated member portal, and cross-selling across hotels.

Enhanced Member Engagement with Dedicated Portal

Increased Revenue through Cross-Selling and Timed Promotions

Seamless Group Booking and Rooming List Management

Screenshots Ruby Hotel Website
SLH Custom Booking Engine

Hotel Portal

Transforming the Booking Experience for Small Luxury Hotels™

We partnered with Small Luxury Hotels™ to deliver a bespoke booking engine that perfectly matched their brand identity. The result? A fully integrated system that simplifies reservations, supports a global membership programme and easily adapts to each unique property.

+ 59 %

Revenue growth

+ 43 %

Conversion rate increase

HTL Hotels

From booking engine to experience configuration

HTL Hotels reached out to us to bring e-commerce-style booking to hotels. We developed a bespoke engine that lets customers personalize their trip by adding rate options and services with instant price updates, transforming the traditional hotel booking experience.

Streamlined 3-Step Booking Process

Increased Booking Speed with One-Click Engine for Members

Screenshot HTL Booking Engine
Screenshots citizenM Website and Booking Engine

citizenM Hotels

Custom booking engine for the global expansion.

We have worked with citizenM for 12 years, expanding their portfolio from 4 to 36 hotels across Europe, America, and Asia. We developed a bespoke booking engine that integrates seamlessly with their website, supporting Adyen payments, member rates, and a referral program—boosting direct bookings, loyalty, and corporate client engagement with customized landing pages.

Boosted Direct Bookings and Conversions

Streamlined Global Operations

Increased repeat bookings via referral program

Pioneered hotel subscription model